What is the difference between the box chain and rolo chain?

The chain types available are Box Chain and Rollo Chain. Each product page specifies which one comes with your jewelry.

How long does shipping take?

Delivery time depends on the destination. See our Shipping Information page for current timelines.

What is your return policy?

Returns are accepted within 15 days of delivery. Damaged or incorrect items are replaced free of charge.

Are your products nickel-free?

Yes. All of our jewelry is nickel-free and skin-safe.

Where is your company located?

We are based in Türkiye and serve clients worldwide with express shipping options.

Legal notice

Legal Notice

Last updated: April 2026

1. Company Information

Qutahia Jewelry is operated by Qutahia Jewelry Co LLC, with regional processing supported by our UK Partner Office:

UK Partner Office (Returns & Processing) Big Gold Bullion LTD 51 Jameson St Hull HU1 3JQ United Kingdom

Registered Office (USA) Qutahia Jewelry Co LLC 30 N Gould St #38462 Sheridan, WY 82801 United States

Email: admin@qutahia.com

UK Phone & WhatsApp: +44 7743 628722

Websites:

2. Nature of Products

Qutahia Jewelry Co LLC specializes in:

Fine jewelry crafted in solid gold (14K, 18K, and custom karat options)
Custom-made and personalized gold jewelry
Silver jewelry
Gold-plated jewelry

All product descriptions, materials, and images are provided to the best of our knowledge. Handmade items may include natural variations.

3. Ownership of Website & Intellectual Property

All content on the Qutahia Jewelry websites—including logos, designs, product photography, descriptions, videos, graphics, and branding—is the exclusive property of Qutahia Jewelry Co LLC unless otherwise stated.

You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission. Unauthorized use may result in legal action under intellectual property laws.

4. User Responsibilities

By using our website, you agree that you:

Will not misuse or disrupt the website
Will not submit fraudulent, misleading, or inaccurate information
Are at least 18 years old or have parental consent
Will not engage in chargeback abuse or unauthorized claims

5. Accuracy of Information

We strive for accuracy, but product details—including materials, weights, specifications, pricing, and availability—may change without notice. Color variations may occur due to device displays or handcrafted nature.

We reserve the right to correct typographical or system errors at any time.

6. Limitation of Liability & Statutory Rights

Nothing in this legal notice restricts or affects your statutory rights under the Consumer Rights Act 2015, including your right to goods that are of satisfactory quality, fit for purpose, and as described.

To the fullest extent permitted by UK law, Qutahia Jewelry Co LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website, shipping delays, customs processing, or misuse of jewelry.

7. Legal Compliance (United Kingdom)

We operate in compliance with applicable UK legislation, including:

Consumer Rights Act 2015
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Data Protection Act 2018 (UK GDPR)

8. Customs, VAT & International Regulations

For orders shipped to UK addresses, the prices displayed at checkout include applicable taxes where stated. If goods are dispatched from outside the UK, you will be informed prior to checkout of any applicable import VAT or customs duties that may become your responsibility upon arrival.

9. Trademarks

“Qutahia Jewelry,” “Qutahia Jewelry Co LLC,” brand logos, product names, and custom design marks are protected. Unauthorized usage is strictly prohibited.

10. Governing Law & Jurisdiction

These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Third-Party Links

Our website may include links to third-party services such as payment processors, analytics tools, and social media platforms. We are not responsible for their content or policies.

12. Policy Updates

This Legal Notice may be updated periodically. Any changes will appear on this page with an updated date. Continued use of the website after new versions are posted constitutes acceptance.

13. Contact Information

For legal questions, rights requests, or formal notices, please contact us at:

UK Office: Big Gold Bullion LTD 51 Jameson St Hull HU1 3JQ United Kingdom